Strategy and finance
We leverage proprietary analytical tools to help organizations shape strategies that maximize long term value. This includes testing, refining, and optimizing business plans to ensure strong financial performance and sustainable returns.

Commercial
We partner with global market leaders to strengthen revenue management, pricing, and sales effectiveness. Our approach focuses on both the technical growth levers and the organizational capabilities required to execute them successfully.

Network
We model the financial and operational impact of network decisions, delivering clear insight into route optimization, partnership value, alliances, and joint ventures to support more informed strategic choices.

Operations
We drive efficiency across all operational levers, from third party procurement and labor productivity to product design and service delivery. Our work helps organizations reduce cost while enhancing performance and reliability.

Advanced analytics
We transform complex data into actionable insights that uplift sales, grow third party revenue, and enhance customer experience by anticipating needs and personalizing journeys.

Guest engagement
We strengthen digital journeys, marketing assets, channels, and campaign effectiveness. Through loyalty optimization and analytics, we help organizations deepen engagement and maximize lifetime customer value.

Sustainability
We guide clients in building sustainable operating models, including evaluating decarbonization pathways, fuel options, and operational efficiencies that support long term environmental performance.

Service design
We advise on modern service and product design, customer experience research, segmentation, loyalty strategy, and service quality tracking across both digital and physical touchpoints, ensuring organizations deliver consistent, high quality experiences.